Compassionate Evening Patient Registration Specialist

R1 RCM; Murfreesboro (TN); On-site; USD 15,000 - 25,000; Full time

Job summary

R1 RCM Inc. in Murfreesboro, TN is seeking a Patient Registration Customer Service Representative in In Patient Registration.

You will be the first friendly face patients meet when they check into the hospital, guiding them through the registration process with empathy and accuracy. Join a team that values clear communication, quick information gathering, and the ability to calm patients during stressful moments.

Qualifications

• High School Diploma or GED required.
• Strong customer service experience preferred.
• Ability to pass background check, drug test, and vaccination requirements.

Responsibilities

• Register patients across multiple computer systems efficiently.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate insurance plans and coverage details with training.
• Adapt to interruptions from clinical teams during urgent care situations.
• Build rapport and ease patient concerns in real time.

Skills

Customer service

Communication

Education

High School Diploma or GED

Job description

R1 RCM Inc. in Murfreesboro, TN is seeking a Patient Registration Customer Service Representative in In Patient Registration.

You will be the first friendly face patients meet when they check into the hospital, guiding them through the registration process with empathy and accuracy. Join a team that values clear communication, quick information gathering, and the ability to calm patients during stressful moments.