Compassionate Patient Registration Specialist

R1-Rc; Nashville (TN); On-site; USD 22,000 - 29,000; Full time

Job summary

R1 RCM Inc. is seeking a Patient Registration Customer Service Representative in Nashville to greet patients, collect accurate information, and guide them through the registration process. You will support patients with questions, provide compassionate service, and work with clinical teams as needed.

No healthcare background? Training is provided. The role emphasizes accuracy, speed, and patient comfort in a fast-paced hospital setting.

Qualifications

• High School Diploma or GED required.
• Strong customer service experience required.
• Ability to pass background check, drug test, and vaccination requirements.
• Healthcare experience preferred but not required.

Responsibilities

• Register patients across multiple computer systems efficiently.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused and navigate insurance details with training.
• Build rapport and ease patient concerns in real time.

Skills

Customer service

Communication

Quick learner

Compassionate demeanor

Education

High School Diploma or GED

Job description

R1 RCM Inc. is seeking a Patient Registration Customer Service Representative in Nashville to greet patients, collect accurate information, and guide them through the registration process. You will support patients with questions, provide compassionate service, and work with clinical teams as needed.

No healthcare background? Training is provided. The role emphasizes accuracy, speed, and patient comfort in a fast-paced hospital setting.