Part-Time Patient Registration Specialist

R1-Rc; Nashville (TN); On-site; USD 22,000 - 29,000; Part time

Job summary

R1 RCM Inc. in Nashville, TN, is seeking a Patient Registration Customer Service Representative to greet patients at check-in and guide them through the registration process.

This on-site role requires strong customer service and the ability to gather accurate information in a fast-paced setting. You will work across multiple computer systems, answer questions with empathy, and assist patients who may be ill or anxious.

Qualifications

• High School Diploma or GED required.
• Strong customer service experience required.
• Ability to pass background check, drug test, and vaccination requirements.

Responsibilities

• Help patients navigate the registration process.
• Answer questions with confidence, clarity, and compassion.
• Gather accurate information quickly in a fast-paced environment.
• Build trust with patients who may be scared, confused, or overwhelmed.
• Register patients across multiple computer systems.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate insurance plan details (with training).
• Adapt to interruptions from clinical teams during urgent care scenarios.
• Build rapport and ease patient concerns in real time.

Skills

Customer service

Adaptability

Education

High School Diploma or GED

Job description

R1 RCM Inc. in Nashville, TN, is seeking a Patient Registration Customer Service Representative to greet patients at check-in and guide them through the registration process.

This on-site role requires strong customer service and the ability to gather accurate information in a fast-paced setting. You will work across multiple computer systems, answer questions with empathy, and assist patients who may be ill or anxious.