Entry-Level Patient Registration Specialist

R1 RCM; Murfreesboro (TN); On-site; USD 22,041 - 27,552; Full time

Job summary

R1 RCM is hiring a Customer Service Representative in Patient Registration at Ascension St. Thomas Rutherford Hospital in Murfreesboro, TN. This PRN on-site role helps patients check in, guiding them through registration with empathy and accuracy.

You’ll work across multiple systems, answer questions, gather information quickly, and support patients who may be anxious. No healthcare background is required; training is provided and the role offers a gateway into a healthcare career.

Qualifications

• High School Diploma or GED.
• Strong customer service experience.
• Ability to pass background check, drug test, and meet vaccination requirements.

Responsibilities

• Work across multiple computer systems to register patients efficiently.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate diverse insurance plans and coverage details (with training!).
• Adapt to interruptions from clinical teams during urgent care situations.
• Build rapport and ease patient concerns in real time.

Skills

Customer service

Education

High School Diploma or GED

Job description

R1 RCM is hiring a Customer Service Representative in Patient Registration at Ascension St. Thomas Rutherford Hospital in Murfreesboro, TN. This PRN on-site role helps patients check in, guiding them through registration with empathy and accuracy.

You’ll work across multiple systems, answer questions, gather information quickly, and support patients who may be anxious. No healthcare background is required; training is provided and the role offers a gateway into a healthcare career.