Evening Patient Registration Specialist

R1 RCM; Anderson (IN); On-site; USD 47,279,000 - 58,704,000; Full time

Job summary

R1 RCM is hiring a Patient Registration Customer Service Representative in Anderson, IN. You will be the first friendly face patients meet when they check in, helping with registration, answering questions, and gathering necessary information.

Join a mission-driven team at a healthcare-focused company that trains you from the ground up and supports career growth in a fast-paced hospital setting.

Qualifications

• High School Diploma or GED required.
• Strong customer service experience.
• Ability to pass background check, drug test, and vaccination requirements.

Responsibilities

• Register patients across multiple computer systems.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate diverse insurance plans and coverage details (with training).
• Adapt to interruptions from clinical teams during urgent care situations.
• Build rapport and ease patient concerns in real time.

Skills

Customer service

Communication

Computer literacy

Education

High School Diploma or GED

Job description

R1 RCM is hiring a Patient Registration Customer Service Representative in Anderson, IN. You will be the first friendly face patients meet when they check in, helping with registration, answering questions, and gathering necessary information.

Join a mission-driven team at a healthcare-focused company that trains you from the ground up and supports career growth in a fast-paced hospital setting.