Patient Registration Specialist — Calm Front Desk Support

R1 RCM, Inc.; Sparta (TN); On-site; USD 23,000 - 28,000; Full time

Job summary

R1 RCM, Inc. is seeking a Patient Registration Customer Service Representative in our Patient Registration team.

You will be the first friendly face patients meet when they check into the hospital, helping with registration, answering questions, and gathering accurate information quickly in a fast-paced environment. We train you every step of the way, and this PRN role offers minimum 48 hours per month with on-call shifts.

Qualifications

• Strong customer service experience.
• Ability to pass background check, drug test, and meet vaccination requirements.

Responsibilities

• Work across multiple computer systems to register patients efficiently
• Answer phones and gather information quickly and accurately
• Assist patients who may be ill, anxious, or confused
• Navigate diverse insurance plans and coverage details (with training)
• Adapt to interruptions from clinical teams during urgent care situations
• Build rapport and ease patient concerns in real time

Skills

Customer service

Education

High School Diploma or GED

Job description

R1 RCM, Inc. is seeking a Patient Registration Customer Service Representative in our Patient Registration team.

You will be the first friendly face patients meet when they check into the hospital, helping with registration, answering questions, and gathering accurate information quickly in a fast-paced environment. We train you every step of the way, and this PRN role offers minimum 48 hours per month with on-call shifts.