Patient Registration Specialist — Calm, Compassionate Care

r1rcm; Murfreesboro (TN); On-site; USD 20,000 - 26,000; Full time

Job summary

R1 RCM Inc. is hiring a Patient Registration Customer Service Representative at Ascension St. Thomas Rutherford Hospital in Murfreesboro, TN. You will welcome patients as they check in, collect accurate information, and guide them through the registration process with empathy and efficiency.

No healthcare background? Training is provided, and this role offers a pathway into a growing healthcare career within a supportive team and a dynamic environment.

Qualifications

• High School Diploma or GED required.
• Strong customer service experience required.
• Ability to pass background check, drug test, and vaccination requirements.

Responsibilities

• Help patients navigate the registration process across multiple computer systems.
• Answer questions with confidence, clarity, and compassion.
• Gather accurate information quickly in a fast-paced environment.
• Build trust with patients during moments when they may be scared, confused, or overwhelmed.

Skills

Customer service experience

Education

High School Diploma or GED

Job description

R1 RCM Inc. is hiring a Patient Registration Customer Service Representative at Ascension St. Thomas Rutherford Hospital in Murfreesboro, TN. You will welcome patients as they check in, collect accurate information, and guide them through the registration process with empathy and efficiency.

No healthcare background? Training is provided, and this role offers a pathway into a growing healthcare career within a supportive team and a dynamic environment.