Healthcare Access Clerk - Patient Registration (PRN)

R1 RCM, Inc.; Murfreesboro (TN); Presencial; USD 20 000 - 26 000; Tempo parcial

Resumo da oferta

R1 RCM, Inc. is seeking a Patient Registration Customer Service Representative at Ascension St. Thomas Rutherford Hospital in Murfreesboro, TN.

This PRN role requires completing registrations, answering questions, and guiding patients through the check-in process. You’ll work across computer systems, stay calm under pressure, and build rapport with patients while collaborating with clinicians and front-line staff.

Qualificações

• High School Diploma or GED.
• Strong customer service experience.
• Ability to pass background check, drug test, and meet vaccination requirements.

Responsabilidades

• Register patients across multiple computer systems efficiently.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate diverse insurance plans with training.
• Adapt to interruptions from clinical teams during urgent care situations.
• Build rapport and ease patient concerns in real time.

Conhecimentos

Customer service experience

Formação académica

High School Diploma or GED

Descrição da oferta de emprego

R1 RCM, Inc. is seeking a Patient Registration Customer Service Representative at Ascension St. Thomas Rutherford Hospital in Murfreesboro, TN.

This PRN role requires completing registrations, answering questions, and guiding patients through the check-in process. You’ll work across computer systems, stay calm under pressure, and build rapport with patients while collaborating with clinicians and front-line staff.