Evening Patient Registration Specialist

R1 RCM Holdco Inc.; Murfreesboro (TN); On-site; USD 20,000 - 26,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

R1 RCM Inc. is hiring a Patient Registration Customer Service Representative at Ascension St. Thomas Rutherford Hospital in Murfreesboro, TN. You will be the first friendly face patients meet when they check in, helping navigate the registration process and gather accurate information in a fast-paced environment.

No healthcare background? No problem. We’ll train you every step of the way—and this role is a fantastic launchpad for a growing healthcare career.

Qualifications

• High School Diploma or GED required.
• Strong customer service experience.
• Able to pass background check, drug test, and vaccination requirements.
• Preferred: medical or healthcare experience (not required).

Responsibilities

• Register patients efficiently across multiple computer systems.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate diverse insurance plans and coverage details (training provided).
• Adapt to interruptions from clinical teams during urgent care situations.
• Build rapport and ease patient concerns in real time.

Skills

Customer service experience

Education

High School Diploma or GED

Job description

R1 RCM Inc. is hiring a Patient Registration Customer Service Representative at Ascension St. Thomas Rutherford Hospital in Murfreesboro, TN. You will be the first friendly face patients meet when they check in, helping navigate the registration process and gather accurate information in a fast-paced environment.

No healthcare background? No problem. We’ll train you every step of the way—and this role is a fantastic launchpad for a growing healthcare career.