Patient Registration Specialist

The Spaulding Rehabilitation Hospital Corporation; Cambridge (MA); On-site; USD 50,714,000 - 72,438,000; Full time

Job summary

Spaulding Hospital-Cambridge, Inc. is seeking a friendly Patient Registrar to greet patients, collect demographic data, and verify insurance at the point of entry.

You will help patients complete registrations and explain the process, ensuring accurate data entry and compliance with policies. The role emphasizes strong communication, meticulous attention to detail, and discretion with confidential information, within a fast-paced outpatient environment.

Qualifications

• High school diploma or equivalent required.
• 1-2 years of patient registration or customer service experience preferred.
• Knowledge of medical terminology and insurance processes is beneficial.
• Familiarity with EHR systems and registration software.
• Excellent communication and interpersonal skills.
• Strong attention to detail and data accuracy.
• Ability to handle confidential information with discretion.
• Proficiency in word processing, spreadsheets, and email.

Responsibilities

• Greet patients and create a welcoming environment during registration.
• Collect and enter patient demographic information into the registration system.
• Verify insurance coverage and benefits per procedures.
• Provide exceptional customer service to patients and visitors.
• Assist patients with completing registration forms and explain process.

Skills

Customer service

Attention to detail

Communication skills

Discretion

Medical terminology

Education

High School Diploma or Equivalent

Tools

EHR systems

Registration software

Office software

Job description

Spaulding Hospital-Cambridge, Inc. is seeking a friendly Patient Registrar to greet patients, collect demographic data, and verify insurance at the point of entry.

You will help patients complete registrations and explain the process, ensuring accurate data entry and compliance with policies. The role emphasizes strong communication, meticulous attention to detail, and discretion with confidential information, within a fast-paced outpatient environment.