Patient Access Associate: Seamless Registration & Insurance

Cambridge Health Alliance; Everett (MA); On-site; USD 37,000 - 46,000; Full time

Job summary

Cambridge Health Alliance is seeking a Hospital Registration Everett professional to handle patient access with accuracy and courtesy. You will register patients, verify insurance, and support pre/post-visit data collection to ensure smooth admissions and billing processes.

The role requires at least a high school diploma, two years of registration experience in healthcare, and solid customer service skills; knowledge of Epic and Office software is preferred.

Qualifications

• High School Diploma required; Associate Degree preferred.
• Two years of patient access experience in healthcare with registration and insurance verification.
• Two years of customer service experience required.
• Medical terminology knowledge and familiarity with third party plans and billing.
• Working knowledge of Office software; Epic systems experience preferred.

Responsibilities

• Register patients accurately and timely for inpatient, outpatient, and emergency services.
• Verify insurance eligibility and assist with pre-registration and copayment determinations.
• Communicate changes in requirements to staff and support the registration process.
• Train new employees as needed and maintain high quality customer service.

Skills

Customer service

Registration

Medical terminology

Insurance verification

Copayment determination

Registration experience

Education

High School Diploma

Associate Degree

Tools

Epic Systems

Microsoft Office

Google Workspace

Job description

Cambridge Health Alliance is seeking a Hospital Registration Everett professional to handle patient access with accuracy and courtesy. You will register patients, verify insurance, and support pre/post-visit data collection to ensure smooth admissions and billing processes.

The role requires at least a high school diploma, two years of registration experience in healthcare, and solid customer service skills; knowledge of Epic and Office software is preferred.