Patient Registration Specialist

Optum; Bangor (ME); On-site; USD 22,000 - 40,000; Full time

Job summary

UnitedHealth Group in Bangor, ME is seeking a Registration Representative to greet patients, enter demographic and financial information, and support initial encounters across hospital services. This on-site role involves coordinating with Financial Counseling, Scheduling and clinical areas to ensure complete patient encounters.

The position offers 2–3 weeks of paid training, benefits, and a pay scale of $16.00–$29.00 per hour, with eligibility for a $3,000 sign-on bonus for external applicants,

Qualifications

• High School Diploma/GED required.
• 6+ months in an office or customer service role (phone or in person).
• Beginner level of Windows applications.
• Able to work 36 hours per week in 3, 12-hour shifts (Mon–Fri 6:30am–7:00pm).
• Able to work one weekend per month.
• Flu vaccination required where applicable and in line with state regulations.

Responsibilities

• Greets visitors and patients in person or by phone/video with excellent service.
• Enters and updates demographic and financial information for registration.
• Obtains applications, confirms signatures, and copies/scans documents.
• Provides patients with financial responsibility information and collects balances.
• Coordinates with Financial Counseling, Scheduling and clinical areas to complete the encounter.
• Provides wayfinding and hospital information as requested.
• Coordinates admission needs, bed assignments and tracking boards.
• Meets audit accuracy standards and resolves issues from worklists.
• Maintains a safe environment per NLH policies; reports hazards and violations.
• May perform other duties as requested.

Skills

Customer service experience

Excellent communication

Windows proficiency

36 hours per week

Weekend availability

Education

High School Diploma/GED

Job description

UnitedHealth Group in Bangor, ME is seeking a Registration Representative to greet patients, enter demographic and financial information, and support initial encounters across hospital services. This on-site role involves coordinating with Financial Counseling, Scheduling and clinical areas to ensure complete patient encounters.

The position offers 2–3 weeks of paid training, benefits, and a pay scale of $16.00–$29.00 per hour, with eligibility for a $3,000 sign-on bonus for external applicants,