Patient Access Associate — Registration, Eligibility & Billing

UnitedHealth Group; Faribault (MN); On-site; Confidential; Full time

Benefits offered by this job

Sign-on bonus

Job summary

UnitedHealth Group in Faribault, MN is seeking a patient registration specialist to greet patients, collect demographics and insurance information, and enter data into the electronic medical record. You will verify eligibility, assist with financial assistance programs, and coordinate scheduling; shifts include day/evening/night, weekends/holidays, and per diem options.

A $750 sign-on bonus is available for external applicants.

Qualifications

• 6+ months of customer service experience in an office/hospital setting.
• Intermediate level of proficiency with Microsoft Office products.
• Ability to work every 3rd Saturday & Sunday and every 3rd Holiday.
• Ability to work on per diem shifts including weekends/holidays.

Responsibilities

• Greet and welcome patients in person.
• Collect demographic and insurance information.
• Check in and interview patient to complete paperwork.
• Direct patients to their appointment or procedure.
• Document issues and resolutions in the EMR.
• Verify eligibility and benefits information for payers and explain costs.

Skills

Customer service

Tools

Microsoft Office

Epic

Job description

UnitedHealth Group in Faribault, MN is seeking a patient registration specialist to greet patients, collect demographics and insurance information, and enter data into the electronic medical record. You will verify eligibility, assist with financial assistance programs, and coordinate scheduling; shifts include day/evening/night, weekends/holidays, and per diem options.

A $750 sign-on bonus is available for external applicants.