Patient Registration & Scheduling Specialist - Day Shift

Covenant Health; Morristown (TN); On-site; USD 42,000 - 54,000; Full time

Job summary

Covenant Health Morristown-Hamblen Healthcare System is seeking a Patient Registration Specialist to coordinate centralized scheduling for outpatient diagnostics and procedures. You will collect demographic and financial data, verify benefits, and ensure pre-certification requirements are met before appointments or admissions.

You will also handle pre-registration communications, maintain accurate registration records, and support billing and cash flow through meticulous data entry and

Qualifications

• Minimum Education: None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate knowledge and ability.
• One (1) year of hospital or financial setting experience OR three (3) years of total customer-facing/customer service experience.

Responsibilities

• Collects co-payments/deposits based on verification information obtained and delivers receipts to the payer.
• Maintains confidentiality of patient information.
• Verifies insurance benefits and obtains pre-certification from third-party payers.
• Registers patients accurately and ensures documentation supports changes.
• Coordinates scheduling of outpatient procedures and inpatient admissions with Nursing Services.
• Keeps an accurate bed board and updates schedules to minimize wait times for admitted patients.

Skills

Customer service

Data entry

Benefit verification

Pre-certification knowledge

Education

High school diploma or GED

Tools

HBOC scheduling system

DeRoyal

Account Link

Medifax

Job description

Covenant Health Morristown-Hamblen Healthcare System is seeking a Patient Registration Specialist to coordinate centralized scheduling for outpatient diagnostics and procedures. You will collect demographic and financial data, verify benefits, and ensure pre-certification requirements are met before appointments or admissions.

You will also handle pre-registration communications, maintain accurate registration records, and support billing and cash flow through meticulous data entry and