Patient Registration & Scheduling Specialist

Covenant Health; Tazewell (TN); On-site; USD 35,000 - 50,000; Full time

Job summary

Claiborne Medical Center is seeking a Patient Registration Specialist to coordinate centralized scheduling for outpatient procedures, collect and verify patient information, and ensure benefits verification and pre-certification for procedures. The role emphasizes accurate data entry, confidentiality, and collaboration with clinical and financial staff.

The position supports physician practices and hospital departments, maintains registration accuracy, and provides patients with necessary

Qualifications

• Minimum Education: None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED. Preference may be given to individuals possessing a Bachelor’s degree in a directly-related field from an accredited college or university.

Responsibilities

• Collects co-payments/deposits based on verification information obtained, generates receipts to the payer, and delivers all cash transactions to the cashier for proper posting to the patient account.
• Maintains strict confidentiality of patient information.
• Recommends to the Coordinator updates to existing policies and procedures that support our values and are intended to increase efficiency and promote data integrity.
• Notifies the Financial Counselor immediately upon scheduling or registering any potential self pay, worker’s compensation patient, or any non-covered procedures.
• Makes patient type changes based on information given from Medical Records Staff and/or Care Coordinators, ensuring documentation is present in the medical record to support the change.
• Verifies insurance benefits and obtains pre-certification from various third-party payers. Has extensive knowledge of insurance plan requirements.

Education

Bachelor’s degree in a directly-related field

Job description

Claiborne Medical Center is seeking a Patient Registration Specialist to coordinate centralized scheduling for outpatient procedures, collect and verify patient information, and ensure benefits verification and pre-certification for procedures. The role emphasizes accurate data entry, confidentiality, and collaboration with clinical and financial staff.

The position supports physician practices and hospital departments, maintains registration accuracy, and provides patients with necessary