Patient Registration & Scheduling Specialist

Alaskajobs; Sitka (AK); On-site; USD 34,000 - 44,000; Full time

Job summary

SEARHC is seeking a Patient Registration Specialist in Sitka, AK to obtain and verify patient information during registration and support prep for service delivery. You will manage scheduling, insurance checks, and portal enrollment while ensuring accurate data entry in the electronic health record.

The role emphasizes front-end revenue cycle tasks, patient communications across channels, and adherence to regulatory standards with a patient-centered approach.

Qualifications

• 1 year of healthcare, behavioral health, dental, customer service, or related admin experience.
• Familiarity with SEARHC services and Alaskan tribal health organizations.
• Customer service principles and basic revenue cycle knowledge.

Responsibilities

• Manage scheduling resources for patient appointments.
• Handle pre-registration insurance verification and documentation.
• Verify insurance eligibility and collect co-pays/up-front payments.
• Create patient profiles in the EHR with accurate data.
• Coordinate patient portal enrollment and outreach with care teams.

Skills

Customer service

Attention to detail

Time management

Multitasking

De-escalation

Education

High School Diploma

Advanced degree preferred

Tools

EHR systems

Job description

SEARHC is seeking a Patient Registration Specialist in Sitka, AK to obtain and verify patient information during registration and support prep for service delivery. You will manage scheduling, insurance checks, and portal enrollment while ensuring accurate data entry in the electronic health record.

The role emphasizes front-end revenue cycle tasks, patient communications across channels, and adherence to regulatory standards with a patient-centered approach.