Patient Access & Scheduling Coordinator

Ebenezer; Town of River Falls (WI); On-site; USD 29,000 - 41,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

Life insurance

PTO and Sick Time

Tuition reimbursement

Retirement plan

Job summary

Fairview in River Falls, Wisconsin, is seeking a Patient Registration Specialist for the River Walls Clinic. The role is 0.8 FTE (64 hours every two weeks) with a rotating two-week schedule.

Responsibilities include greeting patients, verifying insurance and demographics, scheduling, and maintaining patient accounts to ensure accurate financial arrangements. The ideal candidate is a high school graduate with medical terminology knowledge or equivalent experience.

Qualifications

• High School graduation or equivalent required.
• Completion of medical terminology course or equivalent experience and education required.

Responsibilities

• Registers and verifies insurance and demographic information with the patient according to established guidelines.
• Verifies patient insurance coverage, eligibility, contract group number, effective dates and coverage, correct insurance, and billing address.
• Informs patients of insurance coverage co pays or self-pay policy and documents in patient account for front desk staff.
• Monitors patient balances on patient accounts and informs patients of outstanding balances to ensure appropriate financial arrangements.
• Researches and facilitates patients questions and concerns according to established guidelines and procedures.
• Maintains knowledge of, and complies with, all relevant laws, regulations, policies, procedures, and standards.
• Actively participates in creating and implementing improvements.
• May occasionally answer in-coming calls from patients or internal team members to assist in patient care.
• Schedules appointments for patients with specified clinician according to scheduling guidelines, patient’s needs, and availability of clinician.

Education

High School graduate or equivalent

Completion of medical terminology course or equivalent experience and education

Job description

Fairview in River Falls, Wisconsin, is seeking a Patient Registration Specialist for the River Walls Clinic. The role is 0.8 FTE (64 hours every two weeks) with a rotating two-week schedule.

Responsibilities include greeting patients, verifying insurance and demographics, scheduling, and maintaining patient accounts to ensure accurate financial arrangements. The ideal candidate is a high school graduate with medical terminology knowledge or equivalent experience.