Patient Registration & Scheduling Coordinator I

Foundation Health Partners; Fairbanks (AK); Presencial; USD 28 000 - 37 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical benefits

Vision benefits

Dental benefits

401k with employer match

Onsite gym

Wellness programs

Discount programs

Childcare services

Resumo da oferta

Foundation Health Partners in Fairbanks, AK seeks a friendly Registration and Scheduling Representative for our OB/GYN clinic. You will greet patients, register them, schedule appointments, and coordinate with the clinical team to optimize patient flow.

The role requires excellent communication, multitasking, and attention to detail in a fast-paced medical office. This full-time position offers 40 hours weekly, 5x8 shifts, and benefits including medical, vision, dental, and a 401(k) match.

Qualificações

• High school diploma/GED or equivalent working knowledge.
• Requires 2+ years of related work experience.
• Requires excellent customer service skills with 1+ years experience.
• Ability to multitask with minimal supervision and work independently.
• Excellent interpersonal, oral, and written communication skills in a busy medical office environment.
• Strong knowledge of common office software, word processing, spreadsheets, and databases.

Responsabilidades

• Greet patients promptly and professionally.
• Answers inbound calls promptly, documents relevant details in phone notes, and ensures accurate and efficient communication of information to the appropriate team or individual.
• Accurately gather and input patient demographics, insurance information, and other required data into the system.
• Verify insurance eligibility, benefits, and coverage, and obtain pre-authorizations and notifications prior to services being rendered.
• Obtain necessary signatures, consent forms, and documentation from patients.
• Coordinates case times for treatments or diagnostic procedures in scheduling system and verifies physician privilege status prior to scheduling.
• Calculate, collect and process co-pays, payments, or outstanding balances as needed.
• Address patient inquiries regarding registration, insurance, or billing processes.
• Collaborates with clinical staff to ensure seamless patient flow and accurate data sharing.
• Monitors and retrieves voicemails, routing messages to the appropriate team for follow up.
• Sorts and organizes incoming documents in RightFax for routing to the correct department.

Conhecimentos

Customer service

Multitasking

Communication

Interpersonal skills

Formação académica

High school diploma/GED

Ferramentas

MS Office

Descrição da oferta de emprego

Foundation Health Partners in Fairbanks, AK seeks a friendly Registration and Scheduling Representative for our OB/GYN clinic. You will greet patients, register them, schedule appointments, and coordinate with the clinical team to optimize patient flow.

The role requires excellent communication, multitasking, and attention to detail in a fast-paced medical office. This full-time position offers 40 hours weekly, 5x8 shifts, and benefits including medical, vision, dental, and a 401(k) match.