Patient Registration

Fairview Health Services; Edina (MN); On-site; USD 38,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Long-term disability

PTO

Sick time

Tuition reimbursement

Retirement plan

Early access to earned wages

Job summary

Fairview Health Services in Edina, MN is seeking a Patient Registration Representative to be the first point of contact at our Primary Care, ADS, Sports Medicine and Urgent Care clinics. This 1.0FTE role handles registration, scheduling, and financial processes with a focus on accuracy and patient comfort.

The position involves greeting patients, verifying demographics and insurance, and communicating payment responsibilities.

Qualifications

• High School graduate or equivalent.
• Completion of medical terminology course or equivalent experience and education.

Responsibilities

• Registers and verifies insurance and demographic information with the patient according to established guidelines.
• Verifies patient insurance coverage, eligibility, contract group number, effective dates and coverage, correct insurance, and billing address.
• Informs patients of insurance coverage co-pays or self-pay policy and documents in patient account for front desk staff.
• Monitors patient balances on patient accounts and informs patients of outstanding balances to ensure appropriate financial arrangements.
• Researches and facilitates patients questions and concerns according to established guidelines and procedures.
• Maintains knowledge of, and complies with, all relevant laws, regulations, policies, procedures, and standards.
• Actively participates in creating and implementing improvements.
• May occasionally answer in-coming calls from patients or internal team members to assist in patient care.
• Schedules appointments for patients with specified clinician according to scheduling guidelines, patient’s needs, and availability of clinician.

Skills

Customer service

Communication

Education

High School Diploma

Medical terminology course

Job description

Job Overview

Fairview has an immediate openng for a Patient Registration Representative to join our Primary Care, ADS, Sports Medicine and Urgent Care Clinic in Edina, MN. This is a 1.0FTE (80hours per two week pay period), benefits-eligible opening. The schedule for this position is tentatively Monday through Friday 6:30am-3pm and one Saturday per month 8:30am-5pm.

As the first point of contact for patients and visitors, the Patient Registration Representative plays a vital role in creating a welcoming experience while ensuring accurate and efficient registration, scheduling, and financial processes. Some of the responsibilities include: Greets and welcomes patients into the clinic. Verifies, registers and schedules patients with accuracy and efficiency. Verifies insurance and demographic information. Reviews and maintains patient accounts, secures financial arrangements on self-pay balances prior to and during patient appointments.

Responsibilities

• Registers and verifies insurance and demographic information with the patient according to established guidelines.
• Verifies patient insurance coverage, eligibility, contract group number, effective dates and coverage, correct insurance, and billing address.
• Informs patients of insurance coverage co pays or self-pay policy and documents in patient account for front desk staff.
• Monitors patient balances on patient accounts and informs patients of outstanding balances to ensure appropriate financial arrangements.
• Researches and facilitates patients questions and concerns according to established guidelines and procedures.
• Maintains knowledge of, and complies with, all relevant laws, regulations, policies, procedures, and standards.
• Actively participates in creating and implementing improvements.
• May occasionally answer in-coming calls from patients or internal team members to assist in patient care.
• Schedules appointments for patients with specified clinician according to scheduling guidelines, patient’s needs, and availability of clinician.

Preferred Qualifications

• High School graduate or equivalent
• Completion of medical terminology course or equivalent experience and education

Benefit Overview

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: https://www.fairview.org/careers/benefits/noncontract

Compensation Disclaimer

An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

EEO Statement

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status