Patient Registration Rep, Outpatient - Day Shift

Trinity Health; Wilmington (DE); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Flexible schedules

Free onsite parking

Job summary

Trinity Health's Saint Francis Hospital in Wilmington, DE is seeking a Patient Registration Representative. The role focuses on outpatient and inpatient registration with a strong emphasis on accurate information, insurance verification, and first-rate patient service.

As an entry-level PAR I, you will be certified in all functional areas including Up-Front Collections, Emergency Department Registration, Outpatient Registration, and Insurance Verification.

Qualifications

• High School graduate required.
• At least 1 year in hospital admissions, business office, or physician's office.
• Knowledge of EPIC EMR is preferred.
• Insurance verification knowledge is highly preferred.
• Strong verbal and written communication skills required.
• HFMA CRCR or NAHAM CHAA certification within 1 year of hire.

Responsibilities

• Register patients for outpatient and inpatient services.
• Provide general information to patients and families.
• Ensure patients meet financial requirements and payment responsibilities.
• Deliver excellent patient-focused customer service.
• Communicate with service delivery areas to maximize patient flow.

Skills

Verbal communication

Written communication

EPIC EMR

Insurance verification

Medical terminology

Education

High School diploma or equivalent

HFMA CRCR

NAHAM CHAA

Tools

EPIC EMR

Job description

Employment Type: Full time Shift: Day Shift Description: Job Title: Patient Registration Rep, Outpatient Employment Type: Full-Time Shift: 40hrs/wk, Day shift M-F 6:30am-3pm. Per department needs.

Location: Saint Francis Hospital - Wilmington, DE

Position Purpose

The Patient Access Rep is the entry level position of the Patient Access career path. The PAR performs outpatient and inpatient registration functions; Provides general information to hospital users, patients and families; Ensures that patients meet financial requirement; Provides excellent patient focused customer service; Communicates effectively to service delivery areas to maximize patient flow and customer service. The PAR I employee is certified in all functional areas for PAR I which include: Up-Front Collections Emergency Department Registration Outpatient Registration OP Surgery & Special Procedures Registration Express Check-In Desk Insurance Verification

Minimum Qualifications

• High School graduate degree required
• At least 1 year of experience working in hospital admissions, business office and/or physician's office required
• Knowledge of EPIC EMR
• Knowledge of insurance verification highly preferred
• Must have strong verbal and written communication skills
• Medical Terminology required HFMA CRCR or NAHAM CHAA required within one (1) year of hire

Position Highlights and Benefits

• Comprehensive benefit packages, including medical, dental, vision, mental health, paid time off, 403B, education assistance and voluntary benefits (pet insurance, accident insurance, hospital indemnity and others) available from the first day of employment.
• Work/Life balance with flexible schedules.
• Free onsite parking.

Our mission and core values are what drive each member of Trinity Health to support each other, communicate openly and respectfully while embracing a culture that nurtures a healing, safe environment for all.

Referral Rewards Program For more than 90 years, Saint Francis Hospital has served the Wilmington community and Northern New Castle County by providing compassionate health care of the highest quality. Founded by the Sisters of Saint Francis of Philadelphia in 1924, Saint Francis heeds a particular call to serve those in need. Our ministry is to serve all who require expert medical care regardless of religion, race, color, creed or economic status. Our commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs.

For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.