Part Time Registration Associate - Samaritan Hospital

Trinity Health; United States; On-site; USD 24,000 - 31,000; Part time

Job summary

Samaritan Hospital is seeking a part-time Registration Associate to support weekend and holiday rotation. You will welcome patients, register for outpatient and inpatient services, verify insurance, and provide financial counseling to ensure a seamless healthcare experience from arrival.

Prerequisites include a high school diploma, 1 year of customer service, and HFMA CRCR or NAHAM CHAA certification within one year of hire. Two-week training Monday–Friday, 8am–4:30pm.

Qualifications

• High school diploma or equivalent.
• 1 year of customer service experience.
• HFMA CRCR or NAHAM CHAA certification within one year of hire.

Responsibilities

• Welcome patients and families with professionalism, empathy, and a service-first mindset.
• Register patients efficiently and accurately for outpatient and inpatient services.
• Verify insurance coverage and obtain necessary authorizations, referrals, and pre-certifications.
• Collect patient financial responsibility payments and explain benefits and coverage in an easy-to-understand manner.
• Serve as a trusted resource for patients, physician offices, and hospital departments.
• Utilize multiple systems and technology platforms to support patient access functions.
• Help improve patient experiences by identifying opportunities for process improvement and operational excellence.
• Ensure compliance with regulatory requirements, payer guidelines, and organizational policies.

Skills

Customer service

Education

High school diploma or equivalent

HFMA CRCR or NAHAM CHAA certification

Tools

NA

Job description

Employment Type: Part time Shift: Rotating Shift Description: Registration Associate - Samaritan Hospital Part Time - Weekend and Holiday Rotation Required Availability for 2-Week Training Period Monday - Friday 8am-4:30pm Required At St. Peter's Health Partners, our Patient Access team is often the very first connection patients have with our organization. We're looking for compassionate, customer-focused professionals who thrive on helping others and creating exceptional experiences during what can often be stressful times. As a Registration Associate, you'll play a vital role in ensuring patients receive a seamless healthcare experience from the moment they arrive. You'll combine outstanding customer service skills with attention to detail as you assist patients with registration, insurance verification, financial counseling, and navigating the healthcare process.

Responsibilities: Welcome patients and families with professionalism, empathy, and a service-first mindset Register patients efficiently and accurately for outpatient and inpatient services Verify insurance coverage and obtain necessary authorizations, referrals, and pre-certifications Collect patient financial responsibility payments and explain benefits and coverage in an easy-to-understand manner Serve as a trusted resource for patients, physician offices, and hospital departments Utilize multiple systems and technology platforms to support patient access functions Help improve patient experiences by identifying opportunities for process improvement and operational excellence Ensure compliance with regulatory requirements, payer guidelines, and organizational policies

Required High school diploma or equivalent One (1) year of customer service experience HFMA CRCR or NAHAM CHAA certification within one year of hire

Preferred Patient Access or healthcare registration experience Medical terminology knowledge Experience with insurance verification and authorizations Understanding of diagnostic and procedural coding Ability to explain insurance benefits and financial responsibilities

Pay range: $17.25-$22.54 Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location

Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.