Patient Registration Rep.

Community Health Center of Buffalo Inc.; City of Lockport (NY); Sur place; USD 25 000 - 29 000; Plein temps

Résumé du poste

Community Health Center of Buffalo Inc is hiring a Patient Registration Representative to support front-desk operations, verify patient information, and ensure accurate pre-registration for billing.

The role requires a high school diploma, healthcare customer service experience, and proficiency with Microsoft Office; familiarity with EMR systems is preferred. Evening or weekend shifts may be required.

Qualifications

• High School diploma or equivalent (GED) required.
• At least 1 year of customer service experience in a healthcare environment.
• Proficiency in Microsoft Office and basic computer skills.

Responsabilités

• Collect and enter precise patient information into the Electronic Medical Record system to uphold the accuracy of health records.
• Schedule appointments, verify demographic and insurance details, and complete pre-registration tasks to ensure correct billing.
• Recognize situations requiring clinical healthcare staff intervention and manage patient flow effectively.
• Safeguard patient confidentiality following HIPAA guidelines.
• Support Care Coordination services and participate in Quality Improvement and Quality Assurance initiatives.
• Manage Prior Authorizations, referrals, and provide specialist resource information.
• Accurately track and record patient data.
• Attend meetings and fulfill other assigned duties.

Connaissances

Customer service

Microsoft Office

Computer literacy

Healthcare environment

Formation

High School diploma or GED

Associate’s Degree in related field

Outils

EMR systems

Description du poste

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Responsibilities

• Collect and enter precise patient information into the Electronic Medical Record system to uphold the accuracy of health records.
• Schedule appointments, verify demographic and insurance details, and complete pre-registration tasks to ensure correct billing.
• Recognize situations requiring clinical healthcare staff intervention and manage patient flow effectively.
• Safeguard patient confidentiality following HIPAA guidelines.
• Support Care Coordination services and participate in Quality Improvement and Quality Assurance initiatives.
• Manage Prior Authorizations, referrals, and provide specialist resource information.
• Accurately track and record patient data.
• Attend meetings and fulfill other assigned duties.

Qualifications

• High School diploma or equivalent (GED) required.
• At least 1 year of customer service experience in a healthcare environment.
• Proficiency in Microsoft Office and basic computer skills.

Preferred Qualifications

• Associate’s Degree in a related field.
• Thorough understanding of medical terminology.
• 3 years of experience in advanced customer service and relevant healthcare positions.
• Familiarity with Electronic Medical Record systems.

Physical Requirements

This role entails periods of sitting, standing, walking, bending, and job-related stress. Evening or weekend shifts may be necessary, with occasional lifting, pushing, pulling, and carrying objects weighing up to ten pounds.

Please be advised that this Patient Registration Representative position is under the representation of United Healthcare Workers East, Local 1199, offering a pay range of $17.61 - $21.05 per hour based on experience.