Medical Records Technician

Community Health Center of Buffalo Inc.; Buffalo (NY); On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

Union position (1199SEIU)

Job summary

Community Health Center of Buffalo Inc. is seeking a Medical Records Technician to join our team. The role emphasizes accurate data entry in the EMR, patient pre-registration, and ensuring records support proper billing and care coordination.

The successful candidate will handle confidentiality, appointment scheduling, and referrals while maintaining high standards of customer service and team collaboration. Union environment and benefits accompany full/part-time positions.

Qualifications

• High School diploma or GED required.
• 1 year of customer service experience.
• 2 years of Medical Records or related healthcare experience.
• Proficient with Microsoft Office.”

Responsibilities

• Maintain the integrity of the Health Information Record in the EMR system.
• Schedule appointments and complete pre-registration tasks.
• Verify demographic and insurance information for accurate billing.
• Discern when triage by clinical staff is needed.
• Coordinate patient information flow while protecting privacy under HIPAA.
• Contribute to Care Coordination and Quality Improvement activities.
• Process Prior Authorizations and referrals; provide specialist information.
• Log and track patient information accurately.
• Attend meetings and perform other relevant duties as assigned.

Skills

Customer service

MS Office

Education

High School diploma or GED

Associate’s Degree

Tools

Electronic Medical Records (EMR)

Job description

Career Opportunities with Community Health Center of Buffalo Inc

Careers At Community Health Center of Buffalo Inc

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Current job opportunities are posted here as they become available.

The Community Health Center of Niagara (CHCN) is searching for an experienced Medical Records Technician to join our team. CHCN offers competitive pay and benefits for Full and Part Time staff including: Medical, Dental, Vision, Life Insurance, Supplemental Insurances, 401k, Tuition Assistance and Paid Time Off.

Summary:

A successful Medical Records/Patient Service Representative possesses tremendous interpersonal skills, enabling them to provide excellent customer service with a focus on patient satisfaction and care.

Duties:

• Maintains the integrity of the Health Information Record by obtaining, inputting, and retrieving accurate information into and from the Electronic Medical Record system
• Schedules appointments, completes Pre-Registration tasks, verifies demographic and insurance information, and completes other tasks as needed to ensure claims are able to be billed accurately.
• Discerns when triage by clinical healthcare staff is needed.
• Coordinates patient and information flow, while maintaining patient confidentiality in compliance with Federal HIPAA laws.
• May serve as a member of a patient care team. Provides Care Coordination services consistent with the position. Participates in and contributes to Quality Improvement and Quality Assurance activities and functions as needed.
• Completes Prior Authorizations and Referrals; Provides Specialist resource information
• Tracks and Logs patient information
• Attends meetings as required.
• Performs other relevant duties as assigned.

Minimum Qualifications:

High School diploma or GED
One (1) year of experience delivering customer service at a high level
Two (2) years experience in Medical Records or relevant healthcare experience
Computer literate; Proficient in Microsoft Office

Preferred Qualifications:

Associate’s Degree in related field
Comprehensive knowledge of medical terminology
Three (3) years of experience delivering customer service at a high level
Three (3) years of Medical Records experience or relevant healthcare experience
Proficient with an Electronic Medical Record system and Microsoft Office

Union position 1199SEIU, Pay: $17.61/hr. - $21.05/hr.