Medical Records Technician

Community Health Center of Buffalo Inc.; City of Niagara Falls (NY); On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life Insurance

Supplemental Insurances

401k

Tuition Assistance

Paid Time Off

Job summary

The Community Health Center of Buffalo Inc is seeking an experienced Medical Records Technician to join our team. This role focuses on accurate health information management and excellent patient service within a supportive, team-oriented environment.

Duties include maintaining the electronic medical record, scheduling, pre-registration tasks, and ensuring accurate demographic and insurance data to support clean claims, while upholding HIPAA confidentiality.

Qualifications

• High School diploma or GED; 1 year of customer service.
• At least 2 years in Medical Records or related healthcare experience; proficient with Microsoft Office.

Responsibilities

• Maintain health information records and input/retrieve data in the EMR system.
• Schedule appointments; complete Pre-Registration; verify demographics and insurance to support billing.
• Discern when triage by clinical staff is needed; coordinate patient information flow and confidentiality per HIPAA.
• Participate in quality improvement activities and attend meetings; perform other duties as assigned.

Skills

Customer service

Microsoft Office

Medical Records

Education

High School diploma or GED

Associate’s Degree (preferred)

Tools

Electronic Medical Record (EMR) system

Job description

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The Community Health Center of Buffalo (CHCB) is searching for an experienced Medical Records Technician to join our team. CHCB offers competitive pay and benefits for Full and Part Time staff including: Medical, Dental, Vision, Life Insurance, Supplemental Insurances, 401k, Tuition Assistance and Paid Time Off.

Summary:

A successful Medical Records/Patient Service Representative possesses tremendous interpersonal skills, enabling them to provide excellent customer service with a focus on patient satisfaction and care.

Duties:

• Maintains the integrity of the Health Information Record by obtaining, inputting, and retrieving accurate information into and from the Electronic Medical Record system
• Schedules appointments, completes Pre-Registration tasks, verifies demographic and insurance information, and completes other tasks as needed to ensure claims are able to be billed accurately.
• Discerns when triage by clinical healthcare staff is needed.
• Coordinates patient and information flow, while maintaining patient confidentiality in compliance with Federal HIPAA laws.
• May serve as a member of a patient care team. Provides Care Coordination services consistent with the position. Participates in and contributes to Quality Improvement and Quality Assurance activities and functions as needed.
• Completes Prior Authorizations and Referrals; Provides Specialist resource information
• Tracks and Logs patient information
• Attends meetings as required.
• Performs other relevant duties as assigned.

Minimum Qualifications:

High School diploma or GED
One (1) year of experience delivering customer service at a high level
Two (2) years experience in Medical Records or relevant healthcare experience
Computer literate; Proficient in Microsoft Office

Preferred Qualifications:

Associate’s Degree in related field
Comprehensive knowledge of medical terminology
Three (3) years of experience delivering customer service at a high level
Three (3) years of Medical Records experience or relevant healthcare experience
Proficient with an Electronic Medical Record system and Microsoft Office

Union position 1199SEIU. Pay: $17.61 - $21.05/hr.