Patient Registration & Insurance Services Specialist

University of Michigan; Ann Arbor (MI); Hybrid; USD 21,000 - 30,000; Full time

Job summary

The University of Michigan School of Dentistry, located in Ann Arbor, is seeking a Registration Clerk to support patient intake and registration in a busy dental clinic. You will collect demographics, verify insurance, obtain authorizations, schedule appointments, and process payments.

This role requires effective communication across diverse patient populations, strict confidentiality, and collaboration with clinical and administrative teams.

Qualifications

• High school graduation or equivalent required.
• Familiarity with dental insurance and benefits is a plus.
• Ability to communicate with diverse populations with professionalism.

Responsibilities

• Register patients by collecting and verifying demographics and service details.
• Explain insurance coverage and estimated patient financial responsibility to clinics.
• Enter and update information in electronic health records (EHR).
• Maintain HIPAA privacy and security of patient information.
• Collaborate with clinical, billing, and admin teams to ensure smooth patient flow.
• Resolve registration issues or escalate as needed.

Skills

Verbal communication

Written communication

Multitasking

Diversity inclusion

Confidentiality

Organization

Professional demeanor

Initiative

Education

High school diploma

Tools

Axium EHR

Job description

The University of Michigan School of Dentistry, located in Ann Arbor, is seeking a Registration Clerk to support patient intake and registration in a busy dental clinic. You will collect demographics, verify insurance, obtain authorizations, schedule appointments, and process payments.

This role requires effective communication across diverse patient populations, strict confidentiality, and collaboration with clinical and administrative teams.