Patient Registration & Front Desk Specialist

Charleston Area Medical Center; Kingwood (WV); On-site; USD 32,000 - 42,000; Full time

Job summary

Preston Memorial Hospital in Kingwood, WV is seeking a Registration Rep to greet patients and visitors, accurately collecting and verifying demographic, insurance, and financial information. This role supports daily clinic operations to ensure efficient patient flow and accurate billing.

The position emphasizes empathy, effective communication, and teamwork, with responsibilities including scheduling, insurance verification, and coordinating care documents.

Qualifications

• High School Diploma or GED required.
• Basic Life Support (BLS) certification must be obtained during probationary period.
• Prior customer service experience preferred.

Responsibilities

• Accurately collects, verifies, and enters patient demographic, insurance, and financial information.
• Schedules, reschedules, and cancels appointments and may perform reminder calls.
• Provides courteous, professional service and acts as the first clinic contact for patients and visitors.
• Answers multi-line phones and collaborates with clinical staff to support patient flow and clinic efficiency.

Skills

Organizational skills

Attention to detail

Customer service

Communication

Education

High School Diploma or GED

Job description

Preston Memorial Hospital in Kingwood, WV is seeking a Registration Rep to greet patients and visitors, accurately collecting and verifying demographic, insurance, and financial information. This role supports daily clinic operations to ensure efficient patient flow and accurate billing.

The position emphasizes empathy, effective communication, and teamwork, with responsibilities including scheduling, insurance verification, and coordinating care documents.