Patient Access & Registration Specialist

CommonSpirit Health; San Luis Obispo (CA); In loco; USD 25.000 - 36.000; Tempo pieno

Descrizione del lavoro

Dignity Health - French Hospital Medical Center in San Luis Obispo, CA seeks a Patient Registration Representative to ensure a positive patient experience during registration and to collect accurate demographics, verify insurance, and explain policies and patient rights to families.

The role requires strong customer service, meticulous data handling, and clear communication to support patient satisfaction and hospital reimbursement. On-site position at a community hospital.

Mansioni

• Ensures complete, accurate and timely entry of insurance information into the legacy ADT system, at time of service or pre-registration/pre-admission.
• Collects, enters and completes corrections of required data into the legacy ADT system focusing on demographics and financial information for proper reimbursement.
• Explains the Dignity Health Payment Assistance program and directs patients for further help as needed.
• Identifies appropriate forms for patient/guarantor signatures and obtains them.
• Follows hospital credit card handling policies and treats credit card data as HIPAA protected; accesses one card at a time.
• Verifies insurance benefits for scheduled admissions and outpatient services to determine coverage levels and documents accurately.

Descrizione del lavoro

Dignity Health - French Hospital Medical Center in San Luis Obispo, CA seeks a Patient Registration Representative to ensure a positive patient experience during registration and to collect accurate demographics, verify insurance, and explain policies and patient rights to families.

The role requires strong customer service, meticulous data handling, and clear communication to support patient satisfaction and hospital reimbursement. On-site position at a community hospital.