Patient Access Specialist

R1 RCM, Inc.; Wellington (KS); In loco; USD 20.000 - 26.000; Tempo pieno

Descrizione del lavoro

R1 RCM, Inc. is hiring a Customer Service Representative for patient registration in a hospital setting. You will collect patient and insurance data, input across multiple systems, and maintain a calm, empathetic approach with anxious patients.

No healthcare experience is required; training will be provided. The role includes a fixed schedule and on-site work with vaccination and background checks, reflecting the hospital environment.

Competenze

• Excellent customer service experience required.
• Strong communication and listening skills.
• Ability to type quickly and accurately while handling calls.

Mansioni

• Answer phones and intake information in a busy hospital registration setting.
• Input patient and insurance details accurately between clinicians.
• Navigate multiple programs while typing as patients speak.
• Provide compassionate reassurance to ill or anxious patients.
• Build rapport and ensure smooth patient check-in and registration.

Conoscenze

Customer service

Typing speed

Medical experience

Formazione

High School Diploma or GED

Descrizione del lavoro

R1 RCM, Inc. is hiring a Customer Service Representative for patient registration in a hospital setting. You will collect patient and insurance data, input across multiple systems, and maintain a calm, empathetic approach with anxious patients.

No healthcare experience is required; training will be provided. The role includes a fixed schedule and on-site work with vaccination and background checks, reflecting the hospital environment.