Patient Access Specialist - Launch Your Healthcare Career

RCM Holdco; Wellington (KS); On-site; USD 20,000 - 26,000; Full time

Job summary

R1 RCM Inc. is seeking a Customer Service Representative to assist patients at hospital registration desks. The role emphasizes listening with empathy, accurately collecting information, and guiding patients through the check-in process.

You'll work in a fast-paced hospital/lab setting, answer phones, input data across multiple systems, and support clinicians during busy periods. No healthcare experience is required, but readiness to learn and adapt is essential.

Qualifications

• High School Diploma or GED required.
• Excellent customer service experience required.
• Preferred: medical experience.

Responsibilities

• Assist patients duringregistration and check-in.
• Input patient information across multiple screens and programs.
• Answer phones and collect insurance and demographic details accurately.

Skills

Customer service experience

Medical experience

Education

High School Diploma or GED

Job description

R1 RCM Inc. is seeking a Customer Service Representative to assist patients at hospital registration desks. The role emphasizes listening with empathy, accurately collecting information, and guiding patients through the check-in process.

You'll work in a fast-paced hospital/lab setting, answer phones, input data across multiple systems, and support clinicians during busy periods. No healthcare experience is required, but readiness to learn and adapt is essential.