Patient Registration CSR – Front Desk Support (PRN)

R1-Rc; Roaring Spring (Blair County); On-site; USD 22,000 - 29,000; Part time

Job summary

LifePoint Conemaugh Nason Medical Center in Blair County, PA, is seeking a PRN, part-time Customer Service Representative - Patient Registration. You will greet patients, collect essential information, and register them across multiple systems to ensure timely access to care.

You will handle phone inquiries, verify insurance details, collect co-pays when needed, and collaborate with clinical staff to maintain smooth patient flow in a busy healthcare environment.

Qualifications

• Exceptional customer service experience.
• Strong communication and interpersonal skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Comfortable with shifting priorities based on patient needs.

Responsibilities

• Provide exceptional customer service and assist patients and families with the check-in process across multiple computer systems to register patients efficiently.
• Answer phones and gather accurate patient information quickly in a fast-paced environment.
• Support timely access to care by minimizing delays in registration and answer questions with confidence, clarity, and compassion.
• Build trust with patients during moments when they may be ill, anxious, confused, or overwhelmed.
• Navigate diverse insurance plans and coverage details, enter demographics and medical data, collect co-pays and provide cost estimates when applicable.
• Collaborate with nurses, physicians, and care teams to ensure smooth patient flow.

Skills

Customer service

Interpersonal skills

Multitasking

Attention to detail

Education

High School Diploma or GED

Tools

Multiple computer systems

Job description

LifePoint Conemaugh Nason Medical Center in Blair County, PA, is seeking a PRN, part-time Customer Service Representative - Patient Registration. You will greet patients, collect essential information, and register them across multiple systems to ensure timely access to care.

You will handle phone inquiries, verify insurance details, collect co-pays when needed, and collaborate with clinical staff to maintain smooth patient flow in a busy healthcare environment.