Patient Registration Concierge

R1 RCM; Smithville (TX); On-site; USD 25,000 - 34,000; Full time

Job summary

R1 RCM Inc. in the Ascension Seton Smithville area is seeking a Customer Service Representative in Patient Registration to be the first friendly face patients meet when they check in. You’ll help patients navigate the registration process, answer questions with confidence and compassion, and gather accurate information quickly in a fast-paced hospital setting.

No healthcare background? We’ll train you—this role launches a healthcare career, with a base pay range of $17.60-$25.25 per hour and

Qualifications

• High School Diploma or GED.
• Strong customer service experience.
• Ability to pass background check, drug test, and vaccination requirements.

Responsibilities

• Work across multiple computer systems to register patients efficiently.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate diverse insurance plans and coverage details (with training!).
• Adapt to interruptions from clinical teams during urgent care situations.
• Build rapport and ease patient concerns in real time.

Skills

Customer service

Communication

Education

High School Diploma or GED

Job description

R1 RCM Inc. in the Ascension Seton Smithville area is seeking a Customer Service Representative in Patient Registration to be the first friendly face patients meet when they check in. You’ll help patients navigate the registration process, answer questions with confidence and compassion, and gather accurate information quickly in a fast-paced hospital setting.

No healthcare background? We’ll train you—this role launches a healthcare career, with a base pay range of $17.60-$25.25 per hour and