Patient Registration Concierge

Norton Healthcare, Inc.; Madison, Northern (IN, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Norton Healthcare, Inc. is seeking a Registration Representative to warmly greet patients, interview them, and collect the information needed for treatment.

You will ensure accuracy and HIPAA compliance while guiding patients through the check-in process. This role emphasizes strong customer service, clear communication, and teamwork as you coordinate with clinical staff and escort patients to the correct department.

Qualifications

• No experience required; on-the-job training provided.
• One year in a healthcare setting is preferred.
• High School Diploma or GED required.

Responsibilities

• Greet and interview patients or their representative.
• Obtain all necessary information and signatures for treatment.
• Prepare and distribute patient information materials and maintain HIPAA guidelines.
• Direct and/or escort patients to the appropriate department or floor.

Skills

Customer service

Education

High School Diploma or GED

Job description

Norton Healthcare, Inc. is seeking a Registration Representative to warmly greet patients, interview them, and collect the information needed for treatment.

You will ensure accuracy and HIPAA compliance while guiding patients through the check-in process. This role emphasizes strong customer service, clear communication, and teamwork as you coordinate with clinical staff and escort patients to the correct department.