Patient Registration & Care Concierge (Cardiology/Vascular)

Henry Ford Health; Flint (MI); Híbrido; USD 36.000 - 48.000; Jornada completa

Descripción de la vacante

Henry Ford Health in West Bloomfield is seeking a Clinical Service Representative to manage patient registration from check-in to discharge, assisting patients, clinic staff, and medical teams.

This full-time role emphasizes accurate registration, insurance verification, preregistration, and explaining financial responsibilities to patients, with collaboration across the Customer Service Center. A supportive, patient-centered work environment awaits.

Formación

• High School Diploma or equivalent.
• Ability to perform calculations and complete forms.
• Proficiency in using computer information systems.
• Strong interpersonal skills for effective communication with patients, staff, and visitors.
• Ability to multi-task and work in a team setting.
• Basic computer skills, including navigating software and email.

Responsabilidades

• Greet patients and manage face-to-face check-in and check-out processes.
• Handle preregistration, insurance verification, and cash collections.
• Reconcile patient charts and assist with patient discharge procedures.
• Discuss general financial responsibilities with patients and connect them to the Customer Service Center.
• Work efficiently in a fast-paced environment with frequent interruptions.
• Collaborate with team members to ensure timely and accurate patient registration.

Conocimientos

Customer service

Communication

Multitasking

Teamwork

Computer literacy

Educación

High School Diploma or equivalent

Descripción del empleo

Henry Ford Health in West Bloomfield is seeking a Clinical Service Representative to manage patient registration from check-in to discharge, assisting patients, clinic staff, and medical teams.

This full-time role emphasizes accurate registration, insurance verification, preregistration, and explaining financial responsibilities to patients, with collaboration across the Customer Service Center. A supportive, patient-centered work environment awaits.