Patient Registration and Care Access Specialist

Dignity Health; Grass Valley (CA); On-site; USD 39,000 - 47,000; Full time

Job summary

Dignity Health's Sierra Nevada Memorial Hospital in Grass Valley, CA is seeking a Patient Registration Representative to ensure a positive patient experience during registration. You will collect demographics, verify insurance, determine financial liability, and explain hospital policies to families.

You will maintain up-to-date knowledge of registration requirements across units and ensure accurate data entry in the ADT system, while preventing duplicate medical record numbers and supporting

Qualifications

• Requires high school diploma or GED.
• Minimum one year of experience in hospital Patient Registration, physician office, or related revenue cycle roles.

Responsibilities

• Identifies patients and collects accurate demographics.
• Verifies insurance and determines/collects financial liability.
• Explains hospital policies and patient rights to families.
• Maintains up-to-date knowledge of registration requirements across units.
• Ensures complete and accurate entry of demographic information into the ADT system.
• Identifies patients to prevent duplicate medical record numbers.
• Reviews assigned accounts for accuracy and required documentation.
• Covers CMS billing requirements and documents completion in the hospital system.
• Collects and enters required data into the ADT system with emphasis on accuracy.

Skills

Customer service

Attention to detail

Communication

Education

High School Diploma or GED

Job description

Dignity Health's Sierra Nevada Memorial Hospital in Grass Valley, CA is seeking a Patient Registration Representative to ensure a positive patient experience during registration. You will collect demographics, verify insurance, determine financial liability, and explain hospital policies to families.

You will maintain up-to-date knowledge of registration requirements across units and ensure accurate data entry in the ADT system, while preventing duplicate medical record numbers and supporting