Patient Access & Registration Specialist

CommonSpirit Health; Grass Valley (CA); On-site; USD 58,677 - 71,365; Full time

Job summary

CommonSpirit Health is seeking a Patient Registration Representative for the Sierra Nevada Memorial Hospital in Grass Valley, CA. You will ensure a positive patient experience during registration by delivering exceptional customer service and accurate data collection.

You will verify insurance, determine financial liability, and explain hospital policies to families, while maintaining data integrity in the ADT system and supporting CMS workflow and reimbursement processes.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of experience in hospital patient registration or related revenue cycle roles.

Responsibilities

• Identify patients and collect accurate demographics during registration.
• Verify insurance and determine financial liability; explain hospital policies and patient rights.
• Enter data into the ADT system accurately and ensure no duplicate medical records.
• Review accounts for accuracy and required documentation for regulatory compliance and audit purposes.
• Meet CMS billing requirements and document completion in the hospital information system.

Skills

Customer service

Attention to detail

Communication skills

Education

High School Diploma or GED

Tools

ADT system

Job description

CommonSpirit Health is seeking a Patient Registration Representative for the Sierra Nevada Memorial Hospital in Grass Valley, CA. You will ensure a positive patient experience during registration by delivering exceptional customer service and accurate data collection.

You will verify insurance, determine financial liability, and explain hospital policies to families, while maintaining data integrity in the ADT system and supporting CMS workflow and reimbursement processes.