Patient Registration & Access Concierge

Memorial Health System; Athens (OH); On-site; USD 19,000 - 28,000; Full time

Job summary

Memorial Health System in Ohio seeks a Patient Registration Clerk to warmly greet patients, collect essential details, and ensure complete and accurate registration in the electronic health record (EHR).

You will verify insurance eligibility, collect upfront liabilities, and refer cases to financial counselors when needed, while maintaining confidentiality and upholding the hospital's standards of excellence.

Qualifications

• High school diploma, GED or equivalent required.
• Minimum of 2 years’ experience in hospital, medical office or clinic registration/scheduling preferred.
• Typing, spelling and basic medical terminology; strong interpersonal skills and computer familiarity.
• Ability to gather and interpret data related to patient registration; communicate calmly in stressful situations.

Responsibilities

• Greet patients professionally and register them efficiently.
• Enter and verify patient data; ensure EHR completeness and accuracy.
• Verify insurance eligibility and collect upfront patient liabilities.
• Refer accounts to financial counselors for payment plans or education as needed.
• Maintain confidentiality and uphold standards of excellence.

Skills

Typing

Spelling

Basic medical terminology

Interpersonal skills

Computer literacy

Education

High school diploma or GED

Job description

Memorial Health System in Ohio seeks a Patient Registration Clerk to warmly greet patients, collect essential details, and ensure complete and accurate registration in the electronic health record (EHR).

You will verify insurance eligibility, collect upfront liabilities, and refer cases to financial counselors when needed, while maintaining confidentiality and upholding the hospital's standards of excellence.