Patient Registrar - Seamless Admissions & EHR Expert

Raleigh General Hospital; Beckley (WV); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Comprehensive benefits

Paid time off (PTO)

Tuition assistance

401(k) with company match

Well-being programs

Job summary

Raleigh General Hospital in Beckley, WV is seeking a Registrar to gather and verify patient information, verify insurance benefits, and coordinate admissions with care teams. You will use EHR and registration software to ensure accurate data entry and smooth patient flow.

The role requires excellent customer service, attention to detail, and the ability to work in a busy hospital environment. A high school diploma is required, with healthcare experience preferred.

Qualifications

• High school diploma or equivalent; three years of directly related experience may be substituted for the required education.
• Experience with electronic health records (EHR) or registration systems.
• Strong critical thinking skills, decisive judgment, and ability to work independently with minimal supervision.
• Excellent customer service skills, with the ability to interact professionally with patients, families, and staff.
• Ability to work effectively in a high-volume, fast-paced, and sometimes stressful environment.
• Knowledge of medical terminology and hospital procedures; billing or collections experience strongly preferred.
• Detail-oriented, organized, and able to maintain accuracy while managing multiple tasks simultaneously.

Responsibilities

• Gather and verify patient account information, insurance coverage, and ensure accurate entry of demographic, billing, and clinical data, including assigning medical record numbers.
• Distribute and explain forms, obtain necessary signatures, and meet with patients or caregivers to exchange essential information.
• Communicate with physician offices, nursing units, and other personnel to coordinate admissions and determine placement.
• Verify insurance benefits, obtain precertifications/authorizations, and process payments or refer to financial counselors as needed.
• Provide excellent customer service, addressing patient questions and concerns while maintaining professionalism and confidentiality.
• Utilize electronic health record (EHR) and registration software efficiently to manage data and support documentation compliance.
• Collaborate with departments and resolve registration issues to facilitate smooth patient admissions and ensure adherence to hospital policies and regulatory requirements.

Skills

Customer service

EHR

Registration

Medical terminology

Multitasking

Education

High school diploma

Tools

EHR software

Registration software

Job description

Raleigh General Hospital in Beckley, WV is seeking a Registrar to gather and verify patient information, verify insurance benefits, and coordinate admissions with care teams. You will use EHR and registration software to ensure accurate data entry and smooth patient flow.

The role requires excellent customer service, attention to detail, and the ability to work in a busy hospital environment. A high school diploma is required, with healthcare experience preferred.