Patient Registrar: Hospital Front Desk (Flexible Hours)

HCA Healthcare; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Wellbeing support

Paid time off

401(k) plan with company match

Tuition assistance

Diversity and inclusion programs

Job summary

St. David's South Austin Medical Center is seeking a Patient Registrar to register patients timely and accurately. You will interview patients for account information and verify insurance coverage, including pre-certifications, at workstations or bedside.

The role emphasizes exemplary customer service, accurate chart completion, and adherence to billing and signature requirements. Prior registration experience and MS Office proficiency are preferred.

Qualifications

• 1 year of related experience preferred.
• Proficiency in Microsoft Office applications required.

Responsibilities

• Interview patients at workstations or bedside to obtain account information.
• Provide exemplary customer service.
• Ensure charts are completed and accurate.
• Verify insurance and obtain pre-certification/authorization.
• Calculate and collect patient liability amounts.
• Ensure signatures are obtained for treatment.
• Process patient charts according to paperwork flow and productivity standards.
• Interview incoming patients and relatives to obtain identifying and demographic information with insurance data.
• Assign Insurance Plans (IPlans) accurately.
• Verify insurance benefits and pre-certification status via Passport or online resources.
• Secure all signatures for treatments and release of information.
• Explain services, pricing, insurance billing, and payment policies.

Skills

Microsoft Office

Customer service

Tools

Passport system

Job description

St. David's South Austin Medical Center is seeking a Patient Registrar to register patients timely and accurately. You will interview patients for account information and verify insurance coverage, including pre-certifications, at workstations or bedside.

The role emphasizes exemplary customer service, accurate chart completion, and adherence to billing and signature requirements. Prior registration experience and MS Office proficiency are preferred.