Patient Registrar - Caring Front Desk Pro (11am-11pm)

HCA Healthcare; Chattanooga (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Parkridge East Hospital in Chattanooga, TN is seeking a Patient Registrar to join our team. You will register patients timely and accurately, interview for account information, and verify insurance coverage.

The role emphasizes delivering exemplary customer service, handling bedside and workstation registrations, securing signatures, and coordinating with insurance to obtain pre-certification. Join a dedicated team committed to compassionate care.

Qualifications

• 1 year of related experience preferred.
• Demonstrates proficiency in Microsoft Office applications required

Responsibilities

• Interview patients at workstations or bedside to obtain all necessary account information. Bedside registration utilizing carts/computers on wheels
• Provide exemplary customer service
• Ensure charts are completed and accurate
• Verify all insurance and obtain pre-certification/authorization
• Calculate and collect patient liability amounts
• Ensure that all necessary signatures are obtained for treatment
• Process patient charts according to paperwork flow needs and established productivity standards
• Interview incoming patients, relatives and / or other responsible individuals to obtain identifying and demographical information with insurance and financial information
• Assign Insurance Plans (IPlans)accurately
• Verify insurance benefits and determine pre-certification/authorization status via online or other resources. If pre-certification/authorization/notification of admission is required and has not been obtained, initiate via Passport, on-line or phone call. Enter all information and authorization/referral numbers into the registration system.
• Secure all signatures necessary for treatments, release of medical information, assignment of insurance benefits, and payment of services from legally responsible parties. Obtain copies of necessary identification and insurance cards.
• Understand/explain policies regarding services, pricing, insurance billing, and payment of account.

Skills

Microsoft Office

Job description

Parkridge East Hospital in Chattanooga, TN is seeking a Patient Registrar to join our team. You will register patients timely and accurately, interview for account information, and verify insurance coverage.

The role emphasizes delivering exemplary customer service, handling bedside and workstation registrations, securing signatures, and coordinating with insurance to obtain pre-certification. Join a dedicated team committed to compassionate care.