Patient Registrar - Guest Registration

Hawai'i Pacific Health; Aiea (HI); On-site; USD 35,000 - 37,000; Full time

Job summary

Hawai'i Pacific Health in Aiea, HI, is seeking a Patient Registrar for the Guest Registration department at Pali Momi Medical Center. The role focuses on warm, efficient patient registration and admissions, collecting personal, financial and insurance information via interviews, calls, or questionnaires.

You will also assist with bed assignment coordination and preliminary authorization/verification for incoming patients, and perform registration duties as assigned.

Qualifications

• High school diploma or equivalent.
• Associate's degree preferred.
• Medical terminology course preferred.
• Working knowledge of Microsoft Excel, Outlook and Word.
• Knowledge of EPIC and medical insurances is desirable.

Responsibilities

• Register patients by obtaining personal and financial information via direct interviews, phone calls, or questionnaires.
• Assist with bed assignments and preliminary authorization/verification for incoming patients.
• Perform registration duties as assigned and provide warm, friendly customer care.

Skills

Customer service

Medical terminology

Microsoft Excel

Outlook

Word

Education

High school or equivalent

Associate's degree

Tools

EPIC

Job description

Patient Registrar - Guest Registration

2026-09-27 Hawai'i Pacific Health Aiea,HI

Description: With 118 beds and more than 400 physicians on its medical staff, Pali Momi Medical Center offers a full range of services for the communities of Central and West O'ahu. The hospital has delivered many medical firsts for the community, including Central and West O'ahu's only interventional cardiac catheterization unit to detect and treat heart disease, a fully integrated minimally invasive surgical suite, a comprehensive women's center, CT scan and MRI services, and the state's first retina center. Pali Momi is the only facility in Hawai'i that uses a team triage approach in its emergency room, where patients are promptly evaluated by an emergency physician.

The Guest Registration department provides high quality customer care to patients by facilitating efficient and helpful registration service. We provide assistance to external and internal customers by obtaining patient personal, financial and insurance information during the registration process. Our friendly staff also assists with the coordination of bed assignments and the completion of preliminary authorization and verification for incoming patients to ensure a quality guest experience.

As a Patient Registrar, you will provide warm, friendly customer care in patient registration and admissions at our hospitals and clinics. Your responsibilities include registering patients by obtaining personal and financial information through direct interviews, phone calls, or questionnaires. You will also assist with the coordination of bed assignments and the completion of preliminary authorization/verification for patients entering the hospital, and perform registration duties as assigned. We are looking for someone warm and engaging who shares our commitment to delivering the highest quality health care to Hawai'i's people.

Location: Pali Momi Medical Center

Work Schedule: ROTATING- 8 Hours

Compensation & Benefits

Work Type: Full Time Regular

FTE: 1.000000

Bargaining Unit: Non-Bargaining

Exempt: No

Req ID 34494

Pay Range: 25.75 - 27.11 USD per hour

Category: Administrative

Minimum Qualifications: High school or equivalent.

Preferred Qualifications: Associate's degree. Medical terminology course. Computer literate with working knowledge of Microsoft Excel, Outlook and Word. Knowledge of EPIC. Experience in Medical office setting and knowledge of medical insurances desired.

EOE/AA/Disabled/Vets

Hawai'i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.