Patient Registrar - ER Registration

The Queen's Health Systems; Honolulu (HI); On-site; USD 42,000 - 64,000; Full time

Job summary

The Queen's Health Systems in Honolulu, HI seeks a Patient Registrar to support ER Registration. This full-time role rotates shifts and handles patient interviews to obtain demographics and financial information, ensuring compliance with payer guidelines.

You will operate Windows software, EPIC and other healthcare applications, deliver patient information to staff, and contribute to accurate admission processes.

Qualifications

• High School diploma or equivalent.
• Ability to perform 7,200 adjusted keystrokes per hour.

Responsibilities

• Receives and interviews patients and/or the responsible guarantors to obtain accurate and complete demographics and financials.
• Ensures that the Medical Center has met government and third party payer guidelines required for reimbursement.
• Provides general information and admission information to customers and healthcare providers as requested.

Skills

Customer service

Clerical skills

Healthcare experience

Windows/MS Office

EPIC systems

Education

High School diploma

Tools

EPIC

Word

Excel

Job description

Patient Registrar - ER Registration (Full-Time, 40, Rotating)

2026-08-28 The Queen's Health Systems Honolulu,HI

Description:

RESPONSIBILITIES

I. JOB SUMMARY:

• Receives and interviews patients and/or the responsible guarantors to obtain accurate and complete demographics and financials.
• Ensures that the Medical Center has met government and third party payer guidelines required for reimbursement.
• Provides general information and admission information to customers and healthcare providers as requested.

II. TYPICAL PHYSICAL DEMANDS:

A. ESSENTIAL FUNCTIONS:

• Finger dexterity. Seeing. Hearing. Speaking.

B. MANUAL MATERIAL HANDLING:

• Infrequent: Lift floor to waist between 11-20 lbs. Carry between 11-20 lbs. Push and Pull between 21-35 lbs.
• Occasional: N/A
• Frequent: N/A
• Constant: N/A

C. NON-MANUAL MATERIAL HANDLING:

• Infrequent: Stoop/Bend. Twist. Squat. Gripping.
• Occasional: Stand. Walk. Kneel. Crawl. Climb: Stairs/Ladder. Reach: above head.
• Frequent: N/A
• Constant: Sit.

III. TYPICAL WORKING CONDITIONS:

• Not substantially subjected to adverse environmental conditions.
• May be exposed to communicable diseases in patient care area.
• Subjected to noise, smells and/or vibration within the patient care areas

IV. MINIMUM QUALIFICATIONS:

A. EDUCATION:

• High School diploma or equivalent.
• Ability to perform 7,200 adjusted keystrokes per hour.

B. CERTIFICATION AND LICENSURE:

• No certification and/or licensure requirement.

C. EXPERIENCE:

• One (1) year customer service experience or clerical experience in a healthcare related setting.
• Experience with Windows operating system and software applications, such as Word, Excel, etc. preferred.
• Experience with computer based healthcare applications, EPIC systems preferred.
• Knowledge of requirements for federal, state and private insurance payers preferred.
• Knowledge of medical terminology preferred.

Equal Opportunity Employer/Disability/Vet