Patient Registrar

Fayette Medical Associates; Texas; On-site; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare provider in Texas is seeking a Registrar to manage patient pre-admission processes. Responsibilities include entering patient information, verifying insurance, and ensuring compliance with healthcare standards. This entry-level role requires strong clerical and customer service skills, along with a high school diploma.

Qualifications

• Ability to work well with others in a courteous manner.
• Excellent telephone and customer service skills.

Responsibilities

• Enter patient financial and personal demographics into the computer.
• Verify and document insurance benefits and coverage.
• Ensure accuracy of daily cash drawer and deposits.

Skills

Clerical Skills

Customer Service

English

Education

High School Diploma

Job description

The Registrar is responsible for the efficient, orderly, and expeditious pre-admission of patients.

Responsibilities

1. Enter patient financial and personal demographics into the computer accurately and promptly.
2. Obtain signatures, copies, or scans of all identification and healthcare coverage presented. Document reasons if this information cannot be obtained.
3. Verify and document insurance benefits and coverage. Obtain necessary pre-certifications, referrals, or authorizations based on benefits, requirements, or contractual agreements. Communicate this information and financial responsibility to the patient or guarantor.
4. Follow Front End Collections Policies.
5. Ensure accuracy of daily cash drawer, deposits, and balances.
6. Communicate effectively both orally and in writing with patients, physicians, hospital personnel, and other customers.

DCH Standards

• Maintain performance, patient and employee satisfaction, and financial standards as outlined in the performance evaluation.
• Comply with requirements outlined in the Employee Handbook.
• Adhere to DCH Behavioral standards, including creating positive relationships with patients, families, coworkers, colleagues, and oneself.
• Use electronic mail, time and attendance software, learning management software, and intranet.
• Follow all DCH Health System policies and procedures.
• Perform all other duties as assigned.

Qualifications

• High school diploma or equivalent.
• Good clerical skills, including the ability to type at least 20 wpm; computer experience preferred.
• Ability to work well with others in courteous manner, even in stressful situations.
• Excellent telephone and customer service skills required.
• Healthcare experience and understanding of basic terminology preferred.
• Ability to read, write legibly, speak, and understand English.

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Healthcare Provider
• Industries: Hospitals and Healthcare