Patient Referrals & Scheduling Specialist

CHI; Roseburg (OR); On-site; USD 30,000 - 43,000; Full time

Job summary

CHI Mercy Health seeks a Referrals Coordinator to manage the referral flow from initial contact to care continuation. You will represent CHI Mercy Health during calls, scheduling appointments and providing information and operational support to patients.

You will collaborate with clinicians, imaging staff and leadership to maintain accurate schedules, keep records up to date, and ensure timely access to care while upholding CHI Mercy Health's mission and service standards.

Qualifications

• High school diploma or equivalent.
• 1–3 years of experience with medical terminology, imaging background, and scheduling.

Responsibilities

• Answering incoming requests from patients or referring provider's offices based on their needs
• Regulating all stat add-ons for entire imaging department
• Communicates efficiently and effectively with the external and internal clinical care team
• Works closely with technologists, radiologist, and imagining leadership to maintain schedule times
• Maintains weekly data regarding nex availalbe, waitlists, pending, no shows, and stats
• Maintains up to date records regarding patient appointments, office documents, insurance coverage, and incoming referrals

Skills

Medical terminology

Scheduling

Imaging background

Education

High school diploma

Job description

CHI Mercy Health seeks a Referrals Coordinator to manage the referral flow from initial contact to care continuation. You will represent CHI Mercy Health during calls, scheduling appointments and providing information and operational support to patients.

You will collaborate with clinicians, imaging staff and leadership to maintain accurate schedules, keep records up to date, and ensure timely access to care while upholding CHI Mercy Health's mission and service standards.