Patient Referrals & Health Records Navigator

Myrgh; Portales (NM); Hybrid; USD 21,000 - 32,000; Full time

Job summary

Roosevelt General Hospital is seeking a Referral/Medical Records Specialist to support patient care coordination and health information management at the Clovis Clinic. You will process referrals, scan and index medical records, and ensure HIPAA compliance while serving as a primary contact for patients and providers.

You will coordinate authorizations, assist patients with navigation of services, and maintain accurate information in the EMR system while safeguarding confidential data and

Qualifications

• High school graduate or equivalent.
• Experience in health information management preferred.
• Knowledge of HIPAA regulations and patient confidentiality.

Responsibilities

• Process referrals and obtain prior authorizations for diagnostics.
• Greet patients, collect demographics, verify insurance, and complete registration.
• Coordinate referrals with internal departments and external providers.

Skills

Customer service

Communication

Attention to detail

HIPAA knowledge

Multitasking

Education

High school diploma or equivalent

Tools

EMR system

ICD/CPT coding

Password management

Job description

Roosevelt General Hospital is seeking a Referral/Medical Records Specialist to support patient care coordination and health information management at the Clovis Clinic. You will process referrals, scan and index medical records, and ensure HIPAA compliance while serving as a primary contact for patients and providers.

You will coordinate authorizations, assist patients with navigation of services, and maintain accurate information in the EMR system while safeguarding confidential data and