Patient Referral & Scheduling Specialist

GI Alliance; San Antonio (TX); On-site; USD 34,000 - 48,000; Full time

Job summary

GI Alliance is seeking a Referral Coordinator to facilitate referrals and ensure timely access to specialty care. You will verify insurance, coordinate appointments, and serve as the primary contact for referred patients. Strong organization and communication skills are essential to maintain accurate records and adherence to clinic policies.

This on-site role requires attention to detail, multitasking, and a commitment to patient satisfaction in a fast-paced clinic environment.

Qualifications

• Two years of pre-certification experience required.
• Proficient knowledge of medical terminology, ICD-10 and CPT-4 codes.

Responsibilities

• Receive and review referral requests via fax and management systems.
• Verify insurance and eligibility for referred patients.
• Ensure all referral documentation is complete and accurate.
• Coordinate and schedule appointments with specialist providers.
• Communicate appointment details and instructions to patients.
• Act as primary contact for referred patients and address inquiries.
• Maintain electronic records of referrals and authorizations.
• Ensure referral processes comply with clinic policies and guidelines.
• Light data entry and related office duties.
• Other duties as assigned.

Skills

Communication

Organizational skills

Attention to detail

Multitasking

Education

High School diploma or GED

Tools

Leading Reach

Job description

GI Alliance is seeking a Referral Coordinator to facilitate referrals and ensure timely access to specialty care. You will verify insurance, coordinate appointments, and serve as the primary contact for referred patients. Strong organization and communication skills are essential to maintain accurate records and adherence to clinic policies.

This on-site role requires attention to detail, multitasking, and a commitment to patient satisfaction in a fast-paced clinic environment.