Patient Referral & Scheduling Specialist

CenterWell; Florida; Vor Ort; USD 39.000 - 49.000; Vollzeit

Zusammenfassung

CenterWell is seeking a Referral and Scheduling Coordinator for onsite work in New Smyrna Beach, FL. The role supports scheduling, pre-registration, and effective communication with patients and outside providers while handling a high volume of calls daily.

The ideal candidate has 2 years of referrals experience, proficiency with MS Office and EMR systems, and strong professional communication. A healthcare or business degree and bilingual English/Spanish are preferred.

Qualifikationen

• 2 years of hands-on referrals healthcare experience in a clinical setting, preferably within the Medicare population.
• Proficient with Microsoft Word, Excel and Outlook.
• Proficient in medical terminology.
• Experience with Electronic Medical Records.
• Excellent professional communication abilities, at all levels within the organization and with patients.
• This role is considered patient facing and is part of the company’s TB screening program.
• Must be passionate about contributing to an organization focused on improving consumer experiences.
• Bachelor’s Degree in Healthcare or Business Administration.
• Bilingual English/Spanish.
• Knowledge of ICD 10 and CPT coding.
• Medical Assistant or Professional State Certifications related to healthcare.

Aufgaben

• Schedules and pre-registers patients for exams and procedures.
• Gathers and communicates all relevant information and preparation instructions to patients and referring providers.
• Manages incoming and outgoing phone calls approximately 80% of the time.

Kenntnisse

Referrals experience

MS Office

Medical terminology

EMR experience

Communication skills

TB screening

Patient-facing

Ausbildung

Bachelor’s Degree in Healthcare or Business Administration

Tools

Electronic Medical Records

ICD-10 and CPT coding

Medical Assistant Certification

Jobbeschreibung

CenterWell is seeking a Referral and Scheduling Coordinator for onsite work in New Smyrna Beach, FL. The role supports scheduling, pre-registration, and effective communication with patients and outside providers while handling a high volume of calls daily.

The ideal candidate has 2 years of referrals experience, proficiency with MS Office and EMR systems, and strong professional communication. A healthcare or business degree and bilingual English/Spanish are preferred.