Patient Referral & Scheduling Coordinator

United Digestive; Forsyth Township (MI); On-site; USD 32,000 - 52,000; Full time

Job summary

United Digestive is seeking a detail-oriented Front Office Administrator to manage patient appointments, scheduling, and referrals across multiple office locations in the Metro area.

The ideal candidate has a high school diploma or GED, 2-3 years in a specialty clinic (gastroenterology preferred), and proficiency with Microsoft Office and EMR systems. Bilingual ability is a plus and travel to metro locations may be required.

Qualifications

• High School Diploma or GED required; Certified Medical Assistant preferred.
• 2-3 years of specialty clinic experience, gastroenterology preferred.
• Bilingual preferred, but not required; must be computer literate and able to operate healthcare systems.
• Experience with Microsoft Office applications is necessary.

Responsibilities

• Schedule patient appointments for procedures and follow-ups.
• Coordinate referrals from PCPs and other specialists.
• Cross-train in front office functions across multiple locations.
• Manage physician schedules and endoscopy block times.
• Answer calls, greet patients, and provide information on medical procedures.

Skills

Customer service

Communication

Multitasking

Microsoft Office

EMR software

Education

High School Diploma or GED

Certified Medical Assistant

Tools

EMR systems

Microsoft Office

Job description

United Digestive is seeking a detail-oriented Front Office Administrator to manage patient appointments, scheduling, and referrals across multiple office locations in the Metro area.

The ideal candidate has a high school diploma or GED, 2-3 years in a specialty clinic (gastroenterology preferred), and proficiency with Microsoft Office and EMR systems. Bilingual ability is a plus and travel to metro locations may be required.