Gastroenterology Referral Navigator

United Digestive; Orange City (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

United Digestive in Florida is seeking a Referral Coordinator to manage patient scheduling for procedures and ancillary services. You will coordinate physician schedules, collect patient information, and ensure timely communication with referring physicians and patients.

The role requires strong Office skills, HIPAA awareness, and the ability to travel between Metro area offices as needed. A high school diploma or GED is required; CMA preferred. Bilingual skills are a plus.

Qualifications

• High School Diploma or GED required.
• Certified Medical Assistant preferred.
• 2-3 years of specialty clinic experience, gastroenterology preferred.
• Bilingual preferred, but not required.

Responsibilities

• Schedules, reschedules, and manages cancellations and no shows for patient visits and procedures.
• Maintains and updates physicians' schedules and endoscopy block time; schedules patients per physician availability.
• Collects and records accurate patient information.
• Coordinates scheduling of referrals from Primary Care physicians and other specialists.
• Cross trains in front office functions and provides coverage as needed.
• Travels to Metro area office locations to provide coverage.

Skills

Customer service

Multitasking

Communication

HIPAA compliance

Microsoft Office

Bilingual (preferred)

Education

High School Diploma or GED

Certified Medical Assistant (preferred)

Tools

Microsoft Office Suite

Healthcare scheduling software

Job description

United Digestive in Florida is seeking a Referral Coordinator to manage patient scheduling for procedures and ancillary services. You will coordinate physician schedules, collect patient information, and ensure timely communication with referring physicians and patients.

The role requires strong Office skills, HIPAA awareness, and the ability to travel between Metro area offices as needed. A high school diploma or GED is required; CMA preferred. Bilingual skills are a plus.