Patient Referral & Quality Coordination Specialist

Indian Health Board of Minneapolis Inc; Minneapolis (MN); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Platinum benefits package

Company-paid long term and life ins.

Generous paid time-off

Retirement plan with employer match

Job summary

The Indian Health Board of Minneapolis Inc is seeking a Referral & Quality Coordinator (Business Coordinator) to support the medical clinic with essential clerical and coordination tasks. You will organize referral scheduling, coordinate appointments with providers, prepare patient communications, and track quality measures to support continuous improvement in patient care.

You will also assist with authorizations and annual wellness visits while maintaining PHI confidentiality and a

Qualifications

• High School diploma or equivalent.
• Experience in healthcare setting.

Responsibilities

• Coordinate the scheduling and tracking of ordered referrals for specialty, diagnostic and therapeutic services.
• Work closely with medical staff in procuring referral appointments for patients.
• Sending and receiving necessary information to/from outside vendors and clinics.
• Prepare patient correspondence.
• Utilize scheduling and patient database software to provide services.
• Ability to track and run reports for Quality measures.
• Initiate communication with patients that need preventive care, missed screenings, immunizations, etc. (Gaps in Care).
• Evaluate effectiveness of healthcare needs and follow-up within the referral process and/or quality measure collection.
• Assist with Prior Authorizations.
• Assist with scheduling patients as needed and for Annual Wellness Visits.
• Participate in performance improvement activities.
• Other duties deemed necessary by supervisor.

Skills

Typing

Medical terminology

Quality measures

Prior Authorizations

Communication

Confidentiality

Independent work

Cultural competence

Education

High School diploma or equivalent

Tools

Personal computer software

Job description

The Indian Health Board of Minneapolis Inc is seeking a Referral & Quality Coordinator (Business Coordinator) to support the medical clinic with essential clerical and coordination tasks. You will organize referral scheduling, coordinate appointments with providers, prepare patient communications, and track quality measures to support continuous improvement in patient care.

You will also assist with authorizations and annual wellness visits while maintaining PHI confidentiality and a