Patient Referral Navigator (Bilingual Preferred)

Emanate Health; West Covina (CA); On-site; USD 32,000 - 47,000; Full time

Job summary

Emanate Health is seeking a referral coordinator to manage the referral process for patients requiring specialty care, diagnostics, and ancillary services. You will ensure timely and coordinated communication between the provider, patient, and external health care facilities to support continuity of care.

The role values strong customer service, attention to detail, and the ability to communicate in both English and Spanish.

Qualifications

• High school diploma or GED preferred.
• Bilingual (Spanish) preferred.
• Three to five (3-5) years in a healthcare setting is preferred.
• Computer skills required.
• Excellent customer service skills.

Responsibilities

• Manage referral process for patients requiring specialty care.
• Coordinate communication between provider, patient and external health care facilities.
• Ensure timely and accurate communication to support continuity of care.

Skills

Communication skills

Customer service

Spanish language

Education

High school diploma or GED

Job description

Emanate Health is seeking a referral coordinator to manage the referral process for patients requiring specialty care, diagnostics, and ancillary services. You will ensure timely and coordinated communication between the provider, patient, and external health care facilities to support continuity of care.

The role values strong customer service, attention to detail, and the ability to communicate in both English and Spanish.